Frequently Asked Questions

Please read our FAQ before sending us a message.

How secure is shopping in the Online Shop? Is my data protected?

We secure your connection with our shop with HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user’s computer and the site.
We accept payments through PayPal and Stripe, a well-known, trusted, and secure way to make payments over the Internet.
Making a payment is secure, and we do not store any of the payment details.

What exactly happens after ordering?

After successful payment, you will get an order confirmation email. Orders received before 2:00 pm (GMT) are processed and shipped on the day the order is received (Monday thru Friday). If ever there is any problem with your order we will contact you via email.

Do I receive an invoice for my order?

One we despatch your order you will get an email with a shipping confirmation and invoice.

Send us an email